
InspectWrk (formerly Inspectly360)
7.7#1 in mystery shopping softwareFrom $24 a monthAndroidiOSWebAPI
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| Fact | InspectWrk (formerly Inspectly360) | Mystery Management |
|---|---|---|
| Integrations | Documented integration options include ERP, CMMS and project tools plus Zoho, Microsoft 365 and SAP. | The reviewed product and company pages do not name third-party software integrations. |
| Security | Security pages state TLS in transit, encryption at rest, restricted audited production access, backups, monitoring and incident response. | The company describes its platform as secure and says users access it through approved accounts; it does not name a security certification on the product page. |
| Support | Premium includes email and chat support with a reply within one business day, while Enterprise includes a dedicated account manager and onboarding. | The company provides client enquiries by phone at (02) 9522 6965 and email at [email protected]. |
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InspectWrk suits field and facility teams that need mobile inspections, photo evidence, and audit-ready reports. Teams working offline or routing failed items into corrective actions may find its listed tools relevant.
Mystery Management suits customer-facing businesses that need tailored mystery shopping, service evaluations, or compliance checks. Its dashboard and shopper app support programs ranging from a single location to a large national operation.