In-Form
8.0#1 in nonprofit case management softwareFrom £165 a yearFree planAndroidiOSWebAPI
VisitIn-Form vs LiveImpact
LiveImpact
6.3#6 in social work case managementFrom $125 a monthWeb
VisitWhat both publish
| Fact | In-Form | LiveImpact |
|---|---|---|
| Founded | 1999 | 2014 |
| Headquarters | London, United Kingdom | Mountain View, California |
| Security | The maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified. | The homepage says case management includes HIPAA-ready security features for protecting sensitive data. |
| Support | Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation. | The pricing page lists unlimited email support, a tutorial base, an AI knowledge bot, tailored workshops, and one-on-one onboarding support. |
In-Form plans
- CommunityFree
- In-Form Essential£165 a year
- Essential£165 a year
- Enterprise£300 a year
- In-Form Enterprise£300 a year
- In-Form Community£360 a year
LiveImpact plans
- Starter$150 a month
- Pro$275 a month
- AI Advantage — Fundraising—
- Custom — Fundraising and Donor Management—
- Core$350 a month
- AI Advantage — Program and Case Management—
Pick In-Form if…
In-Form is aimed at non-profit organisations managing client relationships and casework, particularly housing and homelessness services. The available features also address family, mental health, addiction, employment, refugee, and veteran services.
Pick LiveImpact if…
It suits nonprofits seeking one web platform for programs, fundraising, donor relationships, and volunteer coordination. Its plans and tools address organizations looking for reporting, CRM, or case-management capabilities.