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In-Form vs InfoFlo Impact

In-Form logo

In-Form

8.0#1 in nonprofit case management softwareFrom £165 a year
Free planAndroidiOSWebAPI
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What both publish

FactIn-FormInfoFlo Impact
HeadquartersLondon, United KingdomToronto, Ontario, Canada
IntegrationsListed integrations include Outlook, Conga, SMS Magic, Power BI, Einstein and FormAssembly, with some available only in Enterprise.The maker says native connections and open API integrations can connect with QuickBooks, Sage Intacct, payment processors, and email platforms.
PurposeIn-Form is a case management system designed around client relationships for non-profit organisations.InfoFlo Impact is customizable cloud based case management software for nonprofit and human services organizations.
SecurityThe maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified.The cloud security page states that data is encrypted with 256-bit encryption and monitored around the clock using SIEM and IDS/IPS systems.
SupportSupport includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation.Plans include unlimited phone and remote support with an assigned account manager; the FAQ also says initial training and ongoing support are included in the monthly cost.
TrialA no-obligation trial lasts 30 days and supports up to four team members with Essential or Enterprise out-of-the-box features.The maker advertises a 30-day trial and a free consultation.

In-Form plans

  • CommunityFree
  • In-Form Essential£165 a year
  • Essential£165 a year
  • Enterprise£300 a year
  • In-Form Enterprise£300 a year
  • In-Form Community£360 a year

InfoFlo Impact plans

  • Essentials$36 a month
  • Pro$48 a month

Pick In-Form if…

In-Form is aimed at non-profit organisations managing client relationships and casework, particularly housing and homelessness services. The available features also address family, mental health, addiction, employment, refugee, and veteran services.

Pick InfoFlo Impact if…

You want what its maker publishes above — check its page for the details.

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