Imagicle Call Recording
7.1#3 in call recording softwareAndroidiOSWebAPI
VisitImagicle Call Recording vs Numonix IXCloud
Numonix IXCloud
6.6#7 in call recording softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Imagicle Call Recording | Numonix IXCloud |
|---|---|---|
| AI analytics | The Voice Analytics integration adds transcription, sentiment analysis, keyword spotting, dashboards, alerts, agent insights, and trend analysis. | An optional analytics package provides per-call transcription, summaries, sentiment analysis and PII redaction. |
| Compliance | Imagicle says its recording workflows support compliance needs including GDPR, HIPAA, PCI-DSS, MiFID II, and FINMA. | Numonix says its ISMS is ISO/IEC 27001-certified and it maintains a SOC 2 Type II attestation; it says IXCloud supports HIPAA and GDPR compliance rather than claiming HIPAA certification. |
| Deployment | Call Recording can be deployed in cloud, on-premises, or hybrid environments. | The Azure SaaS platform is fully managed and requires no physical or virtual servers for deployment or maintenance. |
| Founded | 2010 | 2013 |
| Headquarters | Italy | Boca Raton, Florida, United States |
| Purpose | Imagicle Call Recording automatically or manually records business calls and lets authorized users search, play, download, tag, or delete recordings through a web portal or Webex/Teams gadget. | IXCloud is a cloud-based central repository for call recordings and interactions across communication platforms. |
| Rating on Capterra | 4.5 out of 5 from 10 reviews | 0.0 out of 5 from 0 reviews |
| Rating on GetApp | 4.5 out of 5 from 10 reviews | 0 out of 5 from 0 reviews |
| Security | The product describes role-based permissions, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. | IXCloud lists role-based access controls, two-factor authentication, 256-bit AES encryption, and digital signatures for recording integrity. |
Imagicle Call Recording plans
- Cloud—
- Custom quotePriced on request
- Hosted, On-Prem software subscription—
Numonix IXCloud plans
- Business—
- Enterprise—
- Hybrid—
Pick Imagicle Call Recording if…
Imagicle Call Recording suits organizations that need to capture and review business calls across supported calling systems. Its deployment choices and supervisor assessment tools may suit teams with varied infrastructure or interaction-evaluation needs.
Pick Numonix IXCloud if…
IXCloud is intended for enterprise customers seeking cloud-hosted call recording and data security. It may suit organizations using listed communication platforms that need configurable recording rules or an optional analytics package.