HopToDesk
8.8#4 in remote desktop softwareFrom $159 a yearFree planAndroidiOSLinuxmacOS
VisitHopToDesk vs Zoho Assist
Zoho Assist
8.9#3 in remote desktop softwareFrom $10 a monthFree planAndroidiOSWebLinux
VisitWhat both publish
| Fact | HopToDesk | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Founded | 2020 | 1996 |
| Free plan | Yes | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Sessions can be recorded and reviewed in a searchable recording library. | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows, macOS, Linux, Android, iOS, Chrome OS, FreeBSD, and Raspberry Pi. | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
| Team administration | Team features include roles, invites, SSO, multi-tenant sub-accounts, and white-label clients. | Higher plans include departments, group permissions, bulk deployment, custom reports, and session audits. |
HopToDesk plans
- FreeFree
- Pro$29 a month
- Business$99 a month
- Enterprise & MSPPriced on request
- Pro Monthly$15 a month
- Business Monthly$49 a month
Zoho Assist plans
- FreeFree
- Remote Support - Standard$10 a month
- Remote Support - Professional—
- Remote Support - Enterprise—
- Unattended Access - Standard—
- Unattended Access - Professional—
Pick HopToDesk if…
HopToDesk suits individuals and teams seeking remote device access across desktop and mobile platforms. Its free tier is limited to 2 users, 3 devices, and 50 monthly help-desk tickets.
Pick Zoho Assist if…
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.