hoito
7.3#6 in therapy scheduling softwareFrom £18 a monthFree planWeb
Visithoito vs PracticeRunner
PracticeRunner
7.9#3 in therapy scheduling softwareFrom $8 a monthFree planAndroidiOSWeb
VisitWhat both publish
| Fact | hoito | PracticeRunner |
|---|---|---|
| Billing | Bookings can trigger automated invoices and receipts, with payment status tracking and invoice-ready records. | Billing features include invoices, AutoPay, automatic invoicing, cards, bank transfers, external payment recording, superbills, statements and CMS-1500 claims. |
| Data export | Users can export data in JSON and CSV formats, normally within 30 days of a request. | Exports can include structured JSON, CSV, VCF, note text, PDFs and original uploaded files in password-protected ZIP packages. |
| Founder | Hoito's own about page identifies James Pegg as founder, a qualified therapist with 14 years of IT experience who runs therapy rooms in Devon. | Bruce Hearn is identified as the founder, a practicing therapist and software engineer. |
| Headquarters | Exeter, England, UK | Bruce Hearn's LinkedIn profile lists San Francisco, California, United States, and the privacy policy gives a San Francisco mailing address. |
| Integrations | Calendar sync supports Google and Outlook, and payment collection integrates with Stripe. | Listed integrations are Stripe for payments and Google Calendar for calendar synchronization. |
| Purpose | hoito describes itself as a UK therapy practice management platform for client records, session notes, video, payments, scheduling, and directory listings. | PracticeRunner connects therapy practice scheduling, documentation, intake, billing, payments, secure communication, supervision, and practice coordination in one system. |
| Scheduling | Scheduling supports online and in-person sessions, recurring appointments, configurable cancellation windows and drag-and-drop rescheduling. | Scheduling includes recurring appointments, availability, consultation scheduling, calendar feeds, synchronization and appointment requests. |
| Security | Hoito states that data is UK-hosted, encrypted at rest and in transit, and designed for GDPR Article 9 clinical data. | The BAA states that PHI is encrypted in transit and at rest and that safeguards include role-based access controls and audit logging. |
| Self-hosting | Hoito presents itself as a hosted web platform and publishes UK/EU server storage details; no self-hosting package is described. | The service is described as cloud-based and no self-hosted deployment option is documented. |
| Support | Technical support is offered by email, with the about page stating a target response within 24 weekday hours. | PracticeRunner offers email support, a knowledge base and direct founder onboarding; the contact page says replies typically arrive within 24 hours. |
hoito plans
- Room Owner Directory ListingFree
- Therapist Directory ListingFree
- Trainee Therapist AccountFree
- Room Owner£18 a month
- Therapist£18 a month
PracticeRunner plans
- StarterFree
- Archive$8 a month
- Professional$39 a month
- Group$59 a month
Pick hoito if…
hoito is aimed at UK private-practice therapists, therapy students and trainee counsellors, and therapy room operators.
Pick PracticeRunner if…
PracticeRunner suits therapy providers and practices that need scheduling, clinical documentation, billing, and practice coordination in one system. Its case types cover individual and group-based services.