
Hightouch
8.2#2 in customer data platformsFrom $350 a monthFree planAndroidiOSWebAPI
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| Fact | Hightouch | Track |
|---|---|---|
| Access controls | Security controls include SAML SSO with SCIM support, role-based and row-level access, audit logs, approval flows, and Git rollback. | The security page states six organization roles, MFA, passkeys and audited break-glass access. |
| Company legal name | The service is owned and operated by Carry Technologies, Inc., doing business as Hightouch. | The terms identify FAST SaaS Limited as the Track operator. |
| Integrations | The integration catalog lists more than 300 sources, destinations and extensions, including Snowflake, BigQuery, Salesforce, HubSpot, Google Ads, Facebook Ads and Kafka. | The integrations catalog lists 22 destination types, 14 affiliate postback presets and three shop platforms, including Meta Ads, Google Ads, GA4, Shopify, WooCommerce and Shopware 6. |
| Intended users | Hightouch says it serves enterprise marketing teams and is designed to help them activate customer data using AI and existing data infrastructure. | The maker presents Track for e-commerce shops, lead-generation businesses and agencies, with Pro described for agencies, larger shops, several brands and high volumes. |
| Product | Hightouch describes itself as an agentic marketing platform and composable customer data platform for using customer data and AI in marketing workflows. | Track describes itself as an AI-first tag manager, consent-aware server-side event router and first-party event layer. |
Hightouch suits enterprise marketing teams seeking to activate customer data using AI and their existing data infrastructure. Its free Reverse ETL tier may fit teams starting with a small number of active syncs, while the broader platform serves marketing and data activation workflows.
Track is aimed at e-commerce shops, lead-generation businesses, and agencies handling web measurement. It suits teams needing browser and server collection, routing, consent controls, and integrations.