
HiFiveStar
8.0#13 in review management softwareFrom $28 a monthFree planWeb
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| Fact | HiFiveStar | Superchat |
|---|---|---|
| Free plan | Forever Free plan with 1 location, review monitoring, replies, review link and QR code, widgets, and email support | Yes |
| Headquarters | Sheridan, Wyoming, United States | Berlin, Germany |
| Integrations | Google and Facebook can be connected through login, while other platforms can be connected by entering a page link; HiFiveStar imports the most recent reviews from those platforms. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Request channels | multichannel | multichannel |
HiFiveStar suits local businesses that want to monitor feedback across review sites, prepare replies and feature selected reviews on their websites. Its free plan is limited to one location and one user.
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.