Heroic Knowledge Base
6.5#102 in knowledge base softwareFrom $84.50 a yearWebExtensionSelf-hosted
VisitHeroic Knowledge Base vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Heroic Knowledge Base | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | No | No |
| Headquarters | Manchester, United Kingdom | San Francisco, California, United States |
| Integrations | Pro lists Slack, Heroic Inbox, HelpScout, WPForms, Formidable Forms, and Gravity Forms integrations. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Publishing audience | both | both |
Heroic Knowledge Base plans
- Heroic KB Essential$84.50 a year
- Heroic KB Plus$174.50 a year
- Heroic KB Pro + AI$299.50 a year
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Heroic Knowledge Base if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.