
Hermes Secure Email Gateway
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| Fact | Hermes Secure Email Gateway | Symantec IT Management Suite |
|---|---|---|
| Deployment | It can run as a gateway in front of Microsoft 365, Google Workspace, Exchange, or Postfix, as a full mail server, or in hybrid mode. | OS deployment supports bare-metal provisioning and hardware-independent imaging for desktops, laptops and servers. |
| Documentation depth | Online documentation is organized into installation/reference material, a 60-page administrator guide and an 11-page user guide. | Broadcom publishes planning, installation and upgrade, administration, platform-support, deployment, inventory, patch, real-time management, software-management and software-portal guides. |
| Integrations | Published integration targets include Microsoft 365, Google Workspace, Exchange, Postfix, Nextcloud, LDAP and Active Directory. | In ITMS 8.8.1 and later, Data Connector supports direct REST API communication for exchanging data with external platforms. |
| Support | Community support is informal through GitHub forums, the issue tracker, Matrix, and Telegram; direct vendor support requires eligible Pro support coverage or purchased incidents. | Broadcom provides technical support, product documentation, community forums, training, and partner services for the suite. |
| System requirements | The Docker edition requires Linux capable of running Docker Engine 24.0+ and Compose v2, with at least 4 vCPUs, 8 GB RAM and 275 GB storage. | A documented management server baseline requires .NET Framework 4.5.1+, Internet Explorer 10/11, supported SQL Server releases and Windows Server 2008 R2 or 2012 R2. |
Hermes is aimed at SMBs, MSPs, self-hosters, privacy-focused teams, and organizations adding a gateway before Microsoft 365 or Google Workspace. It requires a Linux host capable of running its specified Docker components.
The suite is aimed at IT teams managing endpoint and server deployment, patching, assets, and policies in complex environments. It suits organizations that can use Microsoft SQL Server for ITMS 8.7.x or 8.8.x.