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HelpSmith vs Paligo

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Paligo

7.5#2 in help authoring toolsFree plan
Free planWebAPI
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What both publish

FactHelpSmithPaligo
IntegrationsHelp files and Web Help can integrate with applications or websites, and exported topic lists can be used in header files compatible with C#, VB.NET, Delphi, C++, and MS Office VBA.Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others.

HelpSmith plans

  • Standard$199, paid once
  • Professional$299, paid once
  • Ultimate$399, paid once

Paligo plans

  • Business$15,000 a year
  • Nexus Portal$5,000
  • Nexus Portal free tierFree
  • Nexus Answers$6,000 a year
  • Nexus Answers free tierFree
  • EnterprisePriced on request

Pick HelpSmith if…

HelpSmith suits Windows users who need to author help content in several formats from a shared source. The Ultimate Edition may fit teams using version control or external translation tools.

Pick Paligo if…

Paligo is for organizations managing technical documents, policies, procedures, or other knowledge content, particularly in software, manufacturing, and regulated industries. It may suit teams needing structured authoring, translation, workflow management, and multiple publishing formats.

Charts they share