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Helppier vs Whatfix

Helppier logo

Helppier

7.7#1 in user onboarding softwareFrom $49 a month
AndroidiOSWebAPI
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Whatfix logo

Whatfix

7.8#1 in product adoption softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactHelppierWhatfix
AnalyticsAnalytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views.Product Analytics can track user actions and application adoption, and its Standard plan is included free with a DAP Web & Desktop plan.
APIHelppier states that its API is accessible to developers and configurable for custom integration needs through documentation.The public API is REST-based, exposes resources through URLs and uses dashboard-generated tokens with x-whatfix-integration-key authentication.
Company sizeLinkedIn lists Helppier as a privately held software-development company with 2–10 employees.LinkedIn lists Whatfix as a privately held software-development company with 501–1,000 employees.
Founded20142014
HeadquartersPorto, PortugalBengaluru, India
IntegrationsThe integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API.Published integrations include Salesforce, Salesforce Survey, SAP SuccessFactors, ServiceNow, SurveyMonkey and Workday.
LicenceThe opened official pages do not state an open-source licence or publish source code.Whatfix is proprietary commercial software governed by its EULA; the EULA prohibits reverse engineering, decompiling and disassembly.
Rating on Chrome Web Store4.0 out of 5 from 6 ratings.4.7 out of 5 from 21 ratings
Rating on G23.8 out of 5 from 6 reviews.4.5 out of 5 from 559 reviews

Helppier plans

  • Standard (up to 1,000 MAUS)$49 a month
  • Standard (up to 10,000 MAUS)$99 a month
  • Standard (up to 20,000 MAUS)$199 a month
  • Standard$299 a month
  • Standard (up to 50,000 MAUS)$299 a month
  • Standard (more than 50,000 MAUS)Priced on request

Whatfix plans

  • Product Analytics StandardFree
  • DAP Web & Desktop EnterprisePriced on request
  • DAP Web & Desktop PremiumPriced on request
  • DAP Web & Desktop StandardPriced on request
  • EnterprisePriced on request
  • PremiumPriced on request

Pick Helppier if…

Helppier suits SaaS and software companies and product specialists such as founders, product managers, marketers, and customer success managers. It may fit teams seeking in-app guidance for web apps.

Pick Whatfix if…

Whatfix suits organizations seeking in-app guidance and adoption analytics across web, desktop, mobile, or virtual desktop environments. Its self-hosted option may suit organizations considering that deployment model, with some feature availability limits to note.

Charts they share