Helpie WP
6.5#103 in knowledge base softwareFrom $59 a yearWebSelf-hosted
VisitHelpie WP vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Helpie WP | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | Yes | No |
| Integrations | The maker states that Helpie is compatible with Elementor and WPML and supports widgets, shortcodes, and hooks for customization. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Publishing audience | both | both |
Helpie WP plans
- Pro$59 a year
- Pro (5-site)$149 a year
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick Helpie WP if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.