HelpHero
6.6#13 in user onboarding softwareFrom $550 a yearWebAPIExtension
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| Fact | HelpHero | Helppier |
|---|---|---|
| Analytics | Its analytics track tour interaction and step completion, and the pricing page lists drill-down analysis and A/B testing. | Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views. |
| Installation | HelpHero installs on a website through a JavaScript snippet that can be added directly or through Google Tag Manager or WordPress. | Web installation uses a dashboard domain entry, the Chrome extension and a widget that appears on the site. |
| Product tours | It creates multi-step walkthroughs that highlight interface elements, span pages, and can include user properties in the text. | Its multi-page tours guide users through workflows while they interact with the website or web application. |
HelpHero suits SaaS teams that want to guide users through web-based products with tours, checklists, and contextual prompts. It is not suited to native mobile apps.
Helppier suits SaaS and software companies and product specialists such as founders, product managers, marketers, and customer success managers. It may fit teams seeking in-app guidance for web apps.