HelpCenter.io
7.1#62 in knowledge base softwareFrom $29 a yearWebAPI
VisitHelpCenter.io vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | HelpCenter.io | ProProfs Knowledge Base |
|---|---|---|
| API | A REST API is available on every plan, and webhooks notify a server when articles or categories change. | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | Yes |
| Integrations | The integrations guide lists Zendesk, Front, HubSpot, and Intercom, and says AI suggestions and replies in those integrations require Catalyst or the AI add-on on Bootstrap and Growth. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | Growth and Catalyst include white-glove support, while Bootstrap lists standard support. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
HelpCenter.io plans
- Bootstrap$29 a year
- Growth$119 a year
- Catalyst$179 a year
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick HelpCenter.io if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.