GUIDEcx
6.2#8 in client onboarding softwareAndroidiOSWebAPI
VisitGUIDEcx vs Rocketlane
Rocketlane
6.9#3 in client onboarding softwareFrom $49 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | GUIDEcx | Rocketlane |
|---|---|---|
| Headquarters | Draper, Utah, United States | Wilmington, Delaware, United States |
| Implementation | GUIDEcx says setup and onboarding take around 45 days on average, depending on implementation complexity. | Implementation and onboarding packages are not included in plans and are charged separately based on scope and services required. |
| Integrations | Listed integrations include Salesforce, HubSpot, Gainsight, Slack, Microsoft Teams, Jira, NetSuite, and Zendesk; Recipe Builder connects to other systems. | Listed integrations include Slack, Salesforce, Jira, Zapier, Workato, HubSpot, Google Calendar, and Outlook Calendar. |
| Intended users | The product is aimed at teams running customer onboarding and implementation projects, including SaaS companies, EdTech providers, and design agencies. | Rocketlane presents the product for professional services, onboarding and implementation teams, and lists SaaS, fintech, marketing, and IT services industries. |
| Mobile app | GUIDEcx offers iOS and Android apps for project collaboration, task updates, and alerts. | The pricing page lists a mobile app, and Rocketlane has a mobile-app page describing project, task, and timesheet updates. |
| Security | GUIDEcx states that it is SOC 2 compliant, uses data encryption, and supports SSO for Premium and Advanced users. | The pricing page lists SOC 2, Cyber Essentials Plus, GDPR, ISO 27001, HIPAA, CSA STAR, CPRA, CASA, ISO 42001, and ISO 27701 credentials. |
| Support | All tiers include in-app support tickets, while Premium includes live support chat and a named customer success manager. | Rocketlane says all customers can reach support by email and chat at any time, with optional premium support that includes a TAM. |
GUIDEcx plans
- AdvancedPriced on request
- PremiumPriced on request
- StarterPriced on request
Rocketlane plans
- Standard$49 a month
- Premium$69 a month
- EnterprisePriced on request
Pick GUIDEcx if…
GUIDEcx is aimed at teams running customer onboarding and implementation projects, including SaaS companies, EdTech providers and design agencies. It may suit teams that want customers to access project work without account creation.
Pick Rocketlane if…
Rocketlane suits professional services, onboarding, and implementation teams coordinating projects and customer delivery. Its listed industries include SaaS, fintech, marketing, and IT services.