GuestRevu
8.6#3 in review management softwareFrom $34.99 a monthFree planAndroidiOSWebAPI
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| Fact | GuestRevu | Yotpo Reviews |
|---|---|---|
| Company history | GuestRevu says it began helping hoteliers gather guest feedback in 2012. | Yotpo says it was founded in 2011 and describes serving brands from fast-growing direct-to-consumer businesses to large retailers. |
| Documentation and support | The help centre provides articles and videos covering setup, questionnaires, reports, reviews, service tickets, users and FAQs. | Yotpo provides a Help Center covering Reviews, integrations, supported platforms, API documentation, changelogs, status and community resources. |
| Founded | 2012 | 2011 |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN. | New York City, New York, United States |
| Integrations | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Purpose | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. | Yotpo Reviews collects customer product reviews, photos, and videos and displays this customer content to help shoppers make purchase decisions. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on G2 | 0 out of 5 from 0 reviews. | 4.3 out of 5 from 265 reviews |
| Rating on GetApp | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 377 reviews |
GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.
Yotpo Reviews may suit online sellers who want to collect and display customer reviews, photos, and videos. Its platform support varies by feature, so users should check compatibility with their commerce setup.