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GuestRevu vs Whitespark Reputation Builder

GuestRevu

8.6#3 in review management softwareFrom $34.99 a month
Free planAndroidiOSWebAPI
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What both publish

FactGuestRevuWhitespark Reputation Builder
Founded20122005
HeadquartersLinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN.Edmonton, Alberta, Canada
IntegrationsGuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers.The product integrates with over 100 online review sites.
ReportingReports can be filtered by guest type, department, location, date range and other segments.Its reporting suite includes filters, PDF and CSV exports, and automated report delivery by email.
Review monitoringThe reputation product collects reviews from more than 40 review sites, including Booking.com, Tripadvisor, Google, and Expedia, in one location.It monitors over 100 review sites, including Google, Facebook, and BBB, and supports Google Q&A monitoring.
Review responsesUsers can respond to reviews from a central dashboard and receive alerts when new reviews appear.Users can respond directly to Google Reviews and Facebook Recommendations.
Security and privacyGuestRevu says it encrypts data in transit and at rest, applies access controls, monitors infrastructure and maintains incident-response procedures.Whitespark says it does not store credit card information on its servers and limits retention of personal information to the period it is needed.

GuestRevu plans

  • CORE$34.99 a month
  • PRO+$93,348 a month
  • LITEFree
  • GROUP+Priced on request

Whitespark Reputation Builder plans

  • PRO$79 a month
  • MULTI-LOCATIONPriced on request

Pick GuestRevu if…

GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.

Pick Whitespark Reputation Builder if…

You want what its maker publishes above — check its page for the details.

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