Grypp Universal CoBrowse
6.4#17 in video customer support softwareAndroidiOSWebAPI
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| Fact | Grypp Universal CoBrowse | LiveCall |
|---|---|---|
| Founded | 2017 | 2006 |
| Headquarters | Northampton, United Kingdom | Tokyo, Japan |
| Integrations | The product offers a public API for embedding cobrowsing into existing workflows and can connect with an existing support stack. | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. |
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It suits contact-center IT and support teams helping customers complete browser-based tasks. It also fits organizations needing browser access without exposing a customer’s full desktop or other apps.
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.