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Groomsoft vs IDEXX Neo

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Groomsoft

8.1#1 in pet grooming scheduling softwareFrom $29.95 a month
Free planAndroidiOSWeb
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What both publish

FactGroomsoftIDEXX Neo
IntegrationsListed integrations include Google Calendar, Google Maps, Fortis and MailChimp.The FAQ lists IDEXX diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS integrations.
PaymentsGroomsoft Payments uses Fortis for integrated terminals, card on file, tokenized PCI compliant storage, surcharging and account updating.Payment features include payment capture, electronic signatures with a wireless Clover device, and payment history and reporting.
ReportingReports provide printable views and mostly CSV export, including sales, balances, tips, commissions, expenses, vaccinations and time clock data.Reporting includes practice metrics, purchase orders, inventory tracking, visualizations, and data export.
SupportPhone support is available Monday through Friday, 8:30 am–5:00 pm US Eastern Time, with after-hours email support and technical-problem emails worked as soon as received.IDEXX lists Neo Software Support at 1-800-296-7141 and the trial page also offers live chat.

Groomsoft plans

  • Free DemoFree
  • SMS pack 100$10, paid once
  • SMS pack 500$25, paid once
  • Grooming Shops$29.95 a month
  • Mobile Groomers$39.90 a month
  • SMS pack 1,000$45, paid once

IDEXX Neo plans

  • NeoPriced on request

Pick Groomsoft if…

Groomsoft suits pet grooming businesses that need online booking, pet records, staff scheduling, and payment processing. Its mobile grooming features are relevant to businesses that travel to customers.

Pick IDEXX Neo if…

Neo is aimed at veterinary practices that need software for patient workflows, scheduling, payments, and practice reporting. Its browser support spans desktop and mobile devices.

Charts they share