
Groomsoft
8.1#1 in pet grooming scheduling softwareFrom $29.95 a monthFree planAndroidiOSWeb
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| Fact | Groomsoft | IDEXX Neo |
|---|---|---|
| Integrations | Listed integrations include Google Calendar, Google Maps, Fortis and MailChimp. | The FAQ lists IDEXX diagnostics and reference labs, ANTECH, Deputy, SmartFlow, Televet, VetConnect PLUS, Vetstoria, and IDEXX Web PACS integrations. |
| Payments | Groomsoft Payments uses Fortis for integrated terminals, card on file, tokenized PCI compliant storage, surcharging and account updating. | Payment features include payment capture, electronic signatures with a wireless Clover device, and payment history and reporting. |
| Reporting | Reports provide printable views and mostly CSV export, including sales, balances, tips, commissions, expenses, vaccinations and time clock data. | Reporting includes practice metrics, purchase orders, inventory tracking, visualizations, and data export. |
| Support | Phone support is available Monday through Friday, 8:30 am–5:00 pm US Eastern Time, with after-hours email support and technical-problem emails worked as soon as received. | IDEXX lists Neo Software Support at 1-800-296-7141 and the trial page also offers live chat. |
Groomsoft suits pet grooming businesses that need online booking, pet records, staff scheduling, and payment processing. Its mobile grooming features are relevant to businesses that travel to customers.
Neo is aimed at veterinary practices that need software for patient workflows, scheduling, payments, and practice reporting. Its browser support spans desktop and mobile devices.