Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
VisitGenesys Cloud CX vs Zendesk Talk
Zendesk Talk
4.7#20 in call center crm softwareWeb
VisitWhat both publish
| Fact | Genesys Cloud CX | Zendesk Talk |
|---|---|---|
| Founded | Gartner lists Genesys as founded in 1990. | 2007 |
| Headquarters | Menlo Park, California, United States | San Francisco, California, United States |
Genesys Cloud CX plans
- Genesys Cloud CX 1$75 a month
- Genesys Cloud CX 2$115 a month
- Genesys Cloud CX 3$155 a month
- Genesys Cloud CX 4$240 a month
Zendesk Talk plans
No prices published.
Pick Genesys Cloud CX if…
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.
Pick Zendesk Talk if…
You want what its maker publishes above — check its page for the details.