Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
VisitGenesys Cloud CX vs Vivocha
What both publish
| Fact | Genesys Cloud CX | Vivocha |
|---|---|---|
| Headquarters | Menlo Park, California, United States | Milan, Italy |
| Integrations | Genesys advertises more than 600 turnkey applications and integrations from over 300 partners through AppFoundry. | The platform offers APIs for integrating with business applications, and its integrations cover CRM, ticketing, analytics, CMS, and contact-center telephony systems. |
Genesys Cloud CX plans
- Genesys Cloud CX 1$75 a month
- Genesys Cloud CX 2$115 a month
- Genesys Cloud CX 3$155 a month
- Genesys Cloud CX 4$240 a month
Vivocha plans
No prices published.
Pick Genesys Cloud CX if…
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.
Pick Vivocha if…
It suits customer-service and e-commerce teams seeking to engage visitors across websites and mobile apps. Businesses needing integrations or proactive engagement rules may also find its tools relevant.