Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
VisitGenesys Cloud CX vs Solgari
What both publish
| Fact | Genesys Cloud CX | Solgari |
|---|---|---|
| CRM integrations | Official integrations include Salesforce and ServiceNow, with additional systems connected through AppFoundry and open APIs. | The buying page lists Dynamics 365, Salesforce, ServiceNow and HubSpot data capture as included across the customer engagement subscriptions. |
| Free plan | No | No |
| Headquarters | Menlo Park, California, United States | Ireland (EMEA HQ) |
| Paid from | 75 | 8.5 |
Genesys Cloud CX plans
- Genesys Cloud CX 1$75 a month
- Genesys Cloud CX 2$115 a month
- Genesys Cloud CX 3$155 a month
- Genesys Cloud CX 4$240 a month
Solgari plans
- Enterprise$80 a month
- Pro$50 a month
- Lite + Recording + AI$15 a month
- Lite + Recording$12 a month
- Lite$8.50 a month
- AI Companion$2,000 a month
Pick Genesys Cloud CX if…
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.
Pick Solgari if…
You want what its maker publishes above — check its page for the details.