
Genesys Cloud CX
8.8#1 in call center softwareFrom $75 a monthAndroidiOSWebAPI
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| Fact | Genesys Cloud CX | marv.Inbox |
|---|---|---|
| Certifications | Specific security certifications are not stated on the supplied pages. | The maker states it holds no security certification and is not SOC 2 or ISO 27001 certified. |
| Headquarters | Menlo Park, California, United States | Tel Aviv, Israel |
| Integrations | Genesys advertises more than 600 turnkey applications and integrations from over 300 partners through AppFoundry. | Listed integrations include Boss CRM, HubSpot, Salesforce, Pipedrive, Zoho CRM, monday.com, WooCommerce, Shopify, Google Calendar, Calendly, Google Drive, and Notion; connectors are enabled per workspace by the marv.Inbox team according to plan. |
Genesys Cloud CX suits contact centers that need voice or omnichannel routing, workforce management and team collaboration. It also fits organizations coordinating AI governance across contact-center operations, service, IT and development teams.
You want what its maker publishes above — check its page for the details.