GEM-CAR
7.6#2 in automotive softwareFrom $149 a monthAndroidiOSWebmacOS
VisitGEM-CAR vs Shopmonkey
Shopmonkey
7.6#2 in automobile workshop softwareFrom $215 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | GEM-CAR | Shopmonkey |
|---|---|---|
| Digital inspections | The software includes digital vehicle inspections and work-order templates with vehicle identification data and legal clauses. | Digital vehicle inspections use templates attached to repair orders and let technicians capture photos, videos and notes for customer review and approval. |
| Founded | 2001 | Shopmonkey says its founder opened the company in 2016. |
| Headquarters | Montreal, Quebec, Canada | Morgan Hill, California, United States |
| Integrations | The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Limit: pricing | A G2 reviewer says the software is too expensive and reported switching away because of cost. | Review summaries repeatedly say Shopmonkey can be expensive for small shops or compared with older entry-level systems. |
| Rating on Capterra | 4.8 out of 5 from 26 reviews. | 4.6 out of 5 from 271 reviews |
| Rating on G2 | 4.8 out of 5 from 5 reviews. | 4.6 out of 5 from 411 reviews |
| Rating on GetApp | 4.8 out of 5 from 26 reviews. | 4.6 out of 5 from 271 reviews |
| Support | GEM-CAR provides a Help Center, ticket submission, GEM-ACADEMY training, remote support and a system-status page. | Shopmonkey advertises live phone, chat and email support plus guided training and a public status page. |
GEM-CAR plans
- I Standard$149 a month
- II Premium$299 a month
- III Elite$379 a month
Shopmonkey plans
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- CRM Essentials add-on$349 a month
- Bookkeeping add-on$349 a month
- Clever$399 a month
Pick GEM-CAR if…
GEM-CAR is aimed primarily at auto repair shops. It also supports heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops, and transmission repair centers.
Pick Shopmonkey if…
Shopmonkey suits auto repair and related shops, including tire, quick lube, heavy duty repair, restoration, and RV businesses. It may fit teams that want digital estimates, payments, inspections, and shop workflow tools in one system.