
GEM-CAR
7.6#2 in automotive softwareFrom $149 a monthAndroidiOSWebmacOS
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| Fact | GEM-CAR | Shop-Ware |
|---|---|---|
| Communication | The GEM-SMS add-on sends appointment confirmations, estimates with photos, completion notices and review requests by text. | The Digital Vehicle Experience includes live chat and text messaging to support customer communication and repair approvals. |
| Digital inspections | The software includes digital vehicle inspections and work-order templates with vehicle identification data and legal clauses. | Its Digital Vehicle Experience supports digital vehicle inspections with photos, videos, and notes shared with customers. |
| Founded | 2001 | 2013 |
| Headquarters | Montreal, Quebec, Canada | San Francisco, California, United States |
| Integrations | The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. | Shop-Ware says it integrates with parts providers including PartsTech, WORLDPAC, RepairLink, Nexpart, and MyPlaceforParts, and supports QuickBooks Online syncing. |
GEM-CAR is aimed primarily at auto repair shops. It also supports heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops, and transmission repair centers.
Shop-Ware suits independent auto repair shops, family-owned garages and multi-shop organizations seeking tools for estimating, work orders, parts and customer approvals. Its plans include options for analytics and website or marketing services.