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GEM-CAR vs Shop-Ware

GEM-CAR logo

GEM-CAR

7.6#2 in automotive softwareFrom $149 a month
AndroidiOSWebmacOS
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Shop-Ware

6.9#7 in automotive softwareFrom $249 a month
AndroidiOSWebAPI
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What both publish

FactGEM-CARShop-Ware
CommunicationThe GEM-SMS add-on sends appointment confirmations, estimates with photos, completion notices and review requests by text.The Digital Vehicle Experience includes live chat and text messaging to support customer communication and repair approvals.
Digital inspectionsThe software includes digital vehicle inspections and work-order templates with vehicle identification data and legal clauses.Its Digital Vehicle Experience supports digital vehicle inspections with photos, videos, and notes shared with customers.
Founded20012013
HeadquartersMontreal, Quebec, CanadaSan Francisco, California, United States
IntegrationsThe product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo.Shop-Ware says it integrates with parts providers including PartsTech, WORLDPAC, RepairLink, Nexpart, and MyPlaceforParts, and supports QuickBooks Online syncing.

GEM-CAR plans

  • I Standard$149 a month
  • II Premium$299 a month
  • III Elite$379 a month

Shop-Ware plans

  • CRM + Online Service Scheduler$249 a month
  • Startup$279 a month
  • Pro$389 a month
  • Master$499 a month
  • Ultimate+$999 a month

Pick GEM-CAR if…

GEM-CAR is aimed primarily at auto repair shops. It also supports heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops, and transmission repair centers.

Pick Shop-Ware if…

Shop-Ware suits independent auto repair shops, family-owned garages and multi-shop organizations seeking tools for estimating, work orders, parts and customer approvals. Its plans include options for analytics and website or marketing services.

Charts they share