Gainsight Customer Success vs Retain
Gainsight Customer Success
5.8 #16 in Customer Health Score Software
About Gainsight Customer Success| Gainsight Customer Success | Retain | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | $79/mo |
| Open source | No | No |
| Platforms | Android, iOS, Web | api, Web |
| Free plan | No | No |
| Paid from | — | 79 /mo |
| Product usage data | — | Yes |
| Outcome data | — | Yes |
| Custom scoring models | — | Yes |
| Automated score updates | — | Yes |
| Health score segments | — | Yes |
| Risk alerts | — | Yes |
Both are listed in Best Customer Health Score Software. On Everything Xiaomi, Retain scores higher on our published basis.