Fullstory
8.5#3 in heatmap and session replay toolsFree planFree planAndroidiOSWebAPI
VisitFullstory vs JourneyTrack
JourneyTrack
6.7#11 in customer journey analytics softwareFrom $3 a monthFree planWeb
VisitWhat both publish
| Fact | Fullstory | JourneyTrack |
|---|---|---|
| Integrations | Fullstory offers an out-of-the-box partner ecosystem, an open API, webhooks, JavaScript and HTTP APIs, plus data-layer capture for analytics platforms. | The integrations page lists connections including Qualtrics, Medallia, Forsta, Google Analytics 4, Jira, Azure DevOps, Asana, and Snowflake; some integrations are marked coming soon. |
Fullstory plans
- FullstoryFreeFree
- AdvancedPriced on request
- BusinessPriced on request
- Data DirectPriced on request
- EnterprisePriced on request
JourneyTrack plans
- Free BasicFree
- Journey Mapping$3 a month
- Journey Management$5 a month
- Decision Intelligence for Customer JourneysPriced on request
Pick Fullstory if…
Fullstory suits businesses that want to analyze behavior across web and mobile experiences. It may be useful to teams combining session replay with funnel, journey, and mobile analytics.
Pick JourneyTrack if…
JourneyTrack is aimed at enterprises and complex organizations coordinating customer-experience decisions across teams. It may suit teams that need governance, journey mapping, workflow, and measurement in one decision pipeline.