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Front vs Preside

Front logo

Front

8.6#3 in email clientsFrom $25 a month
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What both publish

FactFrontPreside
AnalyticsFront reports on response time, resolution speed, workload, CSAT and team performance.The maker says Preside does not collect app usage or analytics data; it notes that Apple may collect anonymous usage data that can be disabled in iOS Settings.
Free planNoYes

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Preside plans

  • Premium—
  • Free versionFree
  • Premium (1 month)$4.99 a month
  • Premium (1 year)$24.99 a year

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick Preside if…

You want what its maker publishes above — check its page for the details.

Charts they share