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FromUsers vs Maze

FromUsers

7.3#8 in usability testing softwareFrom $8 a year
AndroidiOSWebAPI
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Maze logo

Maze

8.1#1 in ai market research softwareFrom $99 a month
Free planAndroidiOSWebAPI
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What both publish

FactFromUsersMaze
ComplianceFromUsers states that it is built in Switzerland and is aligned with the Swiss FADP and, where applicable, GDPR.Maze states on its pricing page that it is SOC 2 Type II certified and describes GDPR support, SSO and role-based workspaces.
HeadquartersSwitzerlandLondon, United Kingdom
LicenceThe official pages opened describe the hosted service and SDK but do not state an open-source licence.Maze's tracking script is closed-source, and Maze does not present the SaaS platform as open-source software.
Mobile testingThe site says participants can join studies using the FromUsers app, with on-screen interactions recorded and face camera recording available when enabled and consented to.Maze Participate supports native-app testing on iOS 16.5 or later and Android 10 or later; iPad testing requires iPadOS 17 or later.
ProductFromUsers is a user research platform for surveys, usability tests, and in-product feedback studies.Maze is a user and market research platform for running studies and bringing research findings into team decisions.

FromUsers plans

  • Coffee Plan (yearly)$8 a year
  • Coffee Plan$10 a month
  • Coffee Plan (monthly)$10 a month
  • CustomPriced on request
  • Pro—

Maze plans

  • FreeFree
  • Starter$99 a month
  • EnterprisePriced on request

Pick FromUsers if…

FromUsers is aimed at UX researchers, market researchers, and product teams running surveys or usability studies. The study builder and mobile participation options suit teams collecting structured feedback across prototypes and live products.

Pick Maze if…

Maze suits teams that need to run user or market research across methods such as prototype tests, interviews, surveys, or card sorting. It can also fit teams that want AI-supported study creation and analysis, participant recruitment, or research integrations with their existing tools.

Charts they share