Freshworks CRM vs Microsoft Dynamics 365 Sales
| Freshworks CRM | Microsoft Dynamics 365 Sales | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Paid from | $9/mo | $4/mo |
| Open source | No | No |
| Platforms | Web, iOS, Android | — |
| Free plan | Yes | No |
| Paid from | $9/user/mo | $65/user/mo |
| Free trial | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Email sync | Yes | Yes |
| Marketing automation | Yes | Yes |
| AI features | Yes | Yes |
| Mobile app | Yes | Yes |
| Open source | — | No |
Both are listed in Best CRM Software. On Everything Xiaomi, Freshworks CRM scores higher on our published basis.