Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs uControl Asset Management
uControl Asset Management
8.1#10 in it asset management softwareFrom £10,000 a yearFree planWebAPILinuxmacOS
VisitWhat both publish
| Fact | Freshservice | uControl Asset Management |
|---|---|---|
| API | Freshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute. | A public REST API is offered for integrating data sources, with HTML documentation and a sandbox environment. |
| Company headquarters | Freshworks lists its headquarters in San Mateo, California. | LinkedIn lists TekWurx headquarters in Aylesbury, Buckinghamshire. |
| Company size | LinkedIn lists Freshworks in the 1,001–5,000 employee range. | LinkedIn lists TekWurx as privately held with 11–50 employees. |
| Documentation | The support knowledge base includes solution articles for configuring modules such as Knowledge Base, and the developer site provides an A-to-Z app-development guide. | Service and API documentation are provided in HTML format, including a getting-started guide and REST-API connection instructions. |
| Free plan | No | Yes |
| Purpose | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. | uControl asset management combines hardware lifecycle management and software licensing in one asset record fed by discovery, integrations and an endpoint agent. |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
uControl Asset Management plans
- SMB£10,000 a year
- Professional£40,000 a year
- CommunityFree
- EnterprisePriced on request
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick uControl Asset Management if…
It suits IT asset and software licensing teams, IT operations, finance, security and risk teams, and CIOs or IT directors. Community may suit organizations that can use an on-premise deployment within its server limit.