
Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
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| Fact | Freshservice | Tagaris |
|---|---|---|
| API | Freshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute. | Team plans include a versioned REST API for assets, people and locations, with personal and organisation keys and read/write scopes. |
| Asset management | Asset lifecycle, hardware, software and SaaS management track inventory, usage, compliance and retirement. | The register supports search, filters, dated asset histories, check-in and check-out, CSV import, and CSV or JSON export. |
| Free plan | No | Yes |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | Integrations include Microsoft Intune and Jamf Pro device sync and Entra ID people import in free beta, Entra ID SSO and Jira Cloud ticketing on Team, plus email, Slack, Teams and calendar connections. |
| Purpose | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. | Tagaris is a self-hosted IT asset register for tracking hardware, software, ownership and asset lifecycle history. |
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
You want what its maker publishes above — check its page for the details.