Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs Starkive Manifest
Starkive Manifest
6.7#64 in it asset management softwareFrom $19 a monthiOSmacOS
VisitWhat both publish
| Fact | Freshservice | Starkive Manifest |
|---|---|---|
| API | Freshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute. | Manifest provides a REST API with routes to list, fetch, and upsert assets; API keys are limited to 120 requests per minute and expire after one year. |
| Asset management | Asset lifecycle, hardware, software and SaaS management track inventory, usage, compliance and retirement. | The Mac app supports network discovery, QR labels, bulk edits, and CSV import and export. |
| Compliance | The pricing comparison lists GDPR and SOC 2 among the security features included across the four plans. | Manifest maps inventory to 72 controls across 12 standards and provides 16 evidence reports for an Audit Evidence Pack. |
| Free plan | No | No |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | The product lists Intune, Entra, Jamf Pro, and Okta, plus warranty lookups from Dell, Lenovo, and HP. |
| Paid from | 19 | 19 |
| Purpose | Freshservice is an AI-powered IT management solution designed to simplify employee experiences. | Starkive Manifest is a hardware asset register for devices, contracts, leases, licences, and warranties. |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
Starkive Manifest plans
- Starkive Local — 500 assets$19 a month
- Starkive Cloud — 500 assets$49 a month
- Starkive Local — 2,000 assets$49 a month
- Starkive Cloud — 2,000 assets$99 a month
- Starkive Local — 5,000 assets$89 a month
- Starkive Cloud — 5,000 assets$159 a month
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick Starkive Manifest if…
You want what its maker publishes above — check its page for the details.