
Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
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| Fact | Freshservice | SimpleAMS |
|---|---|---|
| Compliance | The pricing comparison lists GDPR and SOC 2 among the security features included across the four plans. | SimpleAMS states it complies with EU GDPR and the Bulgarian Personal Data Protection Act; its own ISO 27001 and SOC 2 Type I certifications are listed as planned. |
| Free plan | No | No |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | Listed integrations include Google Workspace, MDM services such as Jamf, Mosyle, SimpleMDM, Kandji, ManageEngine, Intune and Hexnode, plus Slack, Microsoft Teams, Jira and Linear. |
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
You want what its maker publishes above — check its page for the details.