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Freshservice vs SimpleAMS

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Freshservice

7.9#1 in hr case management softwareFrom $19 a month
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What both publish

FactFreshserviceSimpleAMS
ComplianceThe pricing comparison lists GDPR and SOC 2 among the security features included across the four plans.SimpleAMS states it complies with EU GDPR and the Bulgarian Personal Data Protection Act; its own ISO 27001 and SOC 2 Type I certifications are listed as planned.
Free planNoNo
IntegrationsFreshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps.Listed integrations include Google Workspace, MDM services such as Jamf, Mosyle, SimpleMDM, Kandji, ManageEngine, Intune and Hexnode, plus Slack, Microsoft Teams, Jira and Linear.

Freshservice plans

  • Starter$19 a month
  • Growth$49 a month
  • Pro$99 a month
  • EnterprisePriced on request

SimpleAMS plans

  • Starter€299 a month
  • Growth€819 a month
  • Business€149 a month

Pick Freshservice if…

Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.

Pick SimpleAMS if…

You want what its maker publishes above — check its page for the details.

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