
Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
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| Fact | Freshservice | Qandle |
|---|---|---|
| API | Freshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute. | Qandle offers an API for synchronizing employee and payroll data, with custom fields, tables and identifiers supported. |
| Company founded | Freshworks lists 2010 as its founding year. | Qandle was founded in 2016. |
| Company headquarters | Freshworks lists its headquarters in San Mateo, California. | The company is headquartered in Gurgaon, Haryana, India. |
| Company size | LinkedIn lists Freshworks in the 1,001–5,000 employee range. | LinkedIn lists Qandle by MYNDX as a privately held 11–50 employee company. |
| Free plan | No | No |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | Published integrations include Slack, Microsoft Teams, Google Calendar, Tally, SAP and OneLogin. |
| Rating on Apple App Store | 4.5 out of 5 from 2.4K ratings | 4.7 out of 5 from 592 ratings |
| Rating on Capterra | 4.5 out of 5 from 805 reviews | 4.4 out of 5 from 28 reviews |
| Rating on G2 | 4.6 out of 5 from 1,320 reviews | 4.2 out of 5 from 18 reviews |
| Rating on Google Play | 4.2 out of 5 from 5.14K reviews | 4.2 out of 5 from 6.52K reviews |
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Qandle suits organizations needing employee administration and several people-management processes through web and mobile access. It offers tiers described for smaller workforces and an Enterprise option for organizations with more than 1,000 employees.