Freshservice
7.9#1 in hr case management softwareFrom $19 a monthAndroidiOSWebAPI
VisitFreshservice vs OnTrackio
What both publish
| Fact | Freshservice | OnTrackio |
|---|---|---|
| Free plan | No | No |
| Integrations | Freshworks says its marketplace has thousands of apps and its broader ecosystem exceeds 1,200 enterprise apps. | Google Workspace and Microsoft Entra ID SSO are offered on every tier, while Enterprise adds SAML 2.0 and SCIM 2.0 provisioning from Okta and Entra. |
Freshservice plans
- Starter$19 a month
- Growth$49 a month
- Pro$99 a month
- EnterprisePriced on request
OnTrackio plans
- Starter$2,600 a year
- Business$13,000 a year
- EnterprisePriced on request
Pick Freshservice if…
Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.
Pick OnTrackio if…
You want what its maker publishes above — check its page for the details.