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Freshservice vs ITAMbox

Freshservice logo

Freshservice

7.9#1 in hr case management softwareFrom $19 a month
AndroidiOSWebAPI
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ITAMbox

6.5#77 in it asset management softwareFree plan
Free planWebAPISelf-hosted
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What both publish

FactFreshserviceITAMbox
APIFreshservice exposes REST API operations for reading, adding, modifying and deleting service-desk data; pricing lists plan limits of 100, 200, 400 or 500 calls per minute.The self-hosted application includes a REST API.
PurposeFreshservice is an AI-powered IT management solution designed to simplify employee experiences.ITAMbox manages IT assets, custody, maintenance, and costs in records that track each asset’s owner, location, and history.

Freshservice plans

  • Starter$19 a month
  • Growth$49 a month
  • Pro$99 a month
  • EnterprisePriced on request

ITAMbox plans

  • ITAMboxFree

Pick Freshservice if…

Freshservice suits IT teams managing employee support, assets, and IT operations. It also describes service management for enterprise departments such as HR and Legal.

Pick ITAMbox if…

You want what its maker publishes above — check its page for the details.

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