Freshdesk
8.2#10 in help desk softwareFrom $19 a monthFree planAPI
VisitFreshdesk vs Zendesk Explore
Zendesk Explore
5.5#19 in support analyticsFrom $19 a monthWeb
VisitWhat both publish
| Fact | Freshdesk | Zendesk Explore |
|---|---|---|
| Headquarters | San Mateo, California, United States | San Francisco, California |
Freshdesk plans
- Free programFree
- Growth$19 a month
- Pro$55 a month
- Enterprise$89 a month
Zendesk Explore plans
- Support Team (includes Explore Lite)$19 a month
- Suite Team (includes Explore Lite)$55 a month
- Suite Professional (includes Explore Professional)$115 a month
- Suite Enterprise + Copilot (includes Explore Enterprise)Priced on request
Pick Freshdesk if…
Freshdesk suits support teams that need a shared place to handle customer conversations across multiple channels. It may also fit teams that need multilingual support, automation, and controls over agent access.
Pick Zendesk Explore if…
You want what its maker publishes above — check its page for the details.