Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs WebTalk
What both publish
| Fact | Freshchat | WebTalk |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Headquarters | San Mateo, California, United States | London, United Kingdom |
| Live agent chat | Yes | Yes |
| Security | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. | The privacy policy lists TLS encryption in transit, bcrypt-hashed passwords, session-based authentication, and regular security reviews. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
WebTalk plans
- FreeFree
- FREE FOREVERFree
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick WebTalk if…
You want what its maker publishes above — check its page for the details.