Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Visitlead Live Chat
Visitlead Live Chat
7.2#49 in live chat softwareFrom $24 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Freshchat | Visitlead Live Chat |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | No |
| Headquarters | San Mateo, California, United States | Offenhausen, Austria |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | The product lists CMS, shop and blog integrations including WordPress, TYPO3, Magento, Shopify and Joomla, and automatic analytics support for Google Analytics, Kissmetrics, Mixpanel, Piwik, Woopra and Snowplow. |
| Live agent chat | Yes | Yes |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | All three listed plans include email and phone support and an advanced manual. |
| Trial | The 14-day free trial provides instant access to the Enterprise plan and does not require a credit card. | The maker offers a 14-day free trial and says registration requires no credit card and the trial account has no cancellation obligation. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Visitlead Live Chat plans
- Live Chat +$24 a month
- RTM$39 a month
- Dynamics$56 a month
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Visitlead Live Chat if…
You want what its maker publishes above — check its page for the details.