Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Subiz
What both publish
| Fact | Freshchat | Subiz |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Headquarters | San Mateo, California, United States | Hanoi, Vietnam |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | The maker lists JavaScript API and Google Analytics integrations, and website integrations for Shopify, WordPress, Joomla, and Magento. |
| Live agent chat | Yes | Yes |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | The maker says its support team is available 24/7 and lists [email protected] and a Hanoi customer support phone number. |
| Trial | The 14-day free trial provides instant access to the Enterprise plan and does not require a credit card. | Subiz offers a 14-day free trial with full features. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Subiz plans
- Basic—
- Advanced—
- Enterprise—
- Gói cơ bản3,994,000 VND a year
- Gói nâng cao7,834,000 VND a year
- Gói doanh nghiệpPriced on request
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Subiz if…
You want what its maker publishes above — check its page for the details.