Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Slaask
What both publish
| Fact | Freshchat | Slaask |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | The integrations directory lists tools including Twitter, Facebook, Zapier, Pipedrive, HubSpot, Zendesk, Salesforce, Google Analytics, and Trello. |
| Listed integrations | 1000 | 50 |
| Live agent chat | Yes | Yes |
| Mobile apps | Freshchat has iOS and Android apps that let agents respond, assign conversations, add private notes, resolve chats, and receive push notifications. | The feature list says Slaask can be deployed on mobile apps, and its pricing page includes iOS and Android SDKs in Standard. |
| Paid from | 19 | 29 |
| Security | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. | The Plus plan lists a secure help desk using HTTPS, and the feature catalog describes the widget as fast, secure, and reliable. |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | Standard includes 24/7 human support, and the GDPR page says questions are accepted 24/7 via live chat or email. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Slaask plans
- Standard$29 a month
- Plus$49 a month
- Pro$99 a month
- Enterprise$199 a month
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Slaask if…
You want what its maker publishes above — check its page for the details.