Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs SimplyChat
SimplyChat
5.7#94 in live chat softwareFrom $29.99 a monthWeb
VisitWhat both publish
| Fact | Freshchat | SimplyChat |
|---|---|---|
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | Priority support is included with the listed plan. |
| Team inbox | Team Inbox lets agents assign conversations individually or in bulk, use pre-saved replies, and assign, respond, and resolve conversations in one action. | SimplyChat supports multi-agent routing and assignment, department-level routing rules, conversation history, and resolve and reopen workflows. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
SimplyChat plans
- SimplyChat$29.99 a month
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick SimplyChat if…
You want what its maker publishes above — check its page for the details.