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Freshchat vs Pure Chat

Freshchat logo

Freshchat

8.8#2 in live chat softwareFrom $19 a month
Free planAndroidiOSWebAPI
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What both publish

FactFreshchatPure Chat
Chat channelsomnichannelwebsite
Founded20102012
Free planYesNo
HeadquartersSan Mateo, California, United StatesScottsdale, Arizona, United States
Included agent seats104
Listed integrations10005000
Live agent chatYesYes

Freshchat plans

  • FreeFree
  • Growth$19 a month
  • Pro$49 a month
  • Enterprise$79 a month

Pure Chat plans

  • Growth—
  • PRO—

Pick Freshchat if…

Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.

Pick Pure Chat if…

You want what its maker publishes above — check its page for the details.

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