
Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | Freshchat | MyLiveChat |
|---|---|---|
| Chat channels | omnichannel | website |
| Founded | 2010 | 2003 |
| Free plan | Yes | Yes |
| Headquarters | San Mateo, California, United States | North York, Ontario, Canada |
| Included agent seats | 10 | 1 |
| Listed integrations | 1000 | 45 |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 15 |
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
MyLiveChat suits organizations that want website visitors to connect with live agents or a chatbot. Its plan options include different seat counts and chat-history periods.