Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Mibew Messenger
Mibew Messenger
6.5#79 in live chat softwareFree planFree planWebSelf-hosted
VisitWhat both publish
| Fact | Freshchat | Mibew Messenger |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | Listed notification plugins can send new-chat notifications to Jabber, Mattermost, Slack, and Telegram. |
| Live agent chat | Yes | Yes |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | The project lists an email address for technical support, feature proposals, and patches, and points users to its forum and bug tracker. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Mibew Messenger plans
- FreeFree
- Mibew MessengerFree
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Mibew Messenger if…
You want what its maker publishes above — check its page for the details.