Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Lime Talk
What both publish
| Fact | Freshchat | Lime Talk |
|---|---|---|
| Chat channels | omnichannel | website |
| Founded | 2010 | 2012 |
| Free plan | Yes | No |
| Headquarters | San Mateo, California, United States | Prague 1, Czech Republic |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | The feature list includes a Google Analytics connection and API, and installation tutorials are provided for platforms including Shopify, WordPress, Magento, PrestaShop, and Google Tag Manager. |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 4.2 |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | The plan includes fast customer support, and the Help Center provides setup, usage, billing, and troubleshooting guidance. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Lime Talk plans
- Lime TalkFree
- White-labeled chatbox$8.40 a month
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Lime Talk if…
You want what its maker publishes above — check its page for the details.