Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Kiwi IRC
What both publish
| Fact | Freshchat | Kiwi IRC |
|---|---|---|
| Chat channels | omnichannel | website |
| Free plan | Yes | Yes |
| Integrations | Freshchat lists Shopify, Salesforce, Slack, Jira, and Five9 as featured integrations and says the Freshworks Marketplace has 1,000+ ready-to-install integrations. | The client can connect to IRC networks and bouncers, including ZNC, and supports file uploading and video calling through plugins. |
| Live agent chat | Yes | No |
| Support | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. | The site links to a support mailing list. |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Kiwi IRC plans
No prices published.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Kiwi IRC if…
You want what its maker publishes above — check its page for the details.