Freshchat vs Intercom
| Freshchat | Intercom | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Paid from | $19/mo | $19/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Android, iOS, Web |
| Free plan | Yes | No |
| Paid from | $19/mo | Free |
| Website chatbot | Yes | Yes |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
| Chat channels | omnichannel | omnichannel |
| Included agent seats | 10 agents | 1 agents |
| Listed integrations | 1,000 apps | 450 apps |
Both are listed in Best Live Chat Software. On Everything Xiaomi, Freshchat scores higher on our published basis.